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Privacy Policy

At Foodsure, your trust matters the most. We know that when you share your details with us — whether for food consultation, food product development, or food and beverage contract manufacturing — you expect them to be safe, private, and used only in the right way. This Privacy Policy explains, in simple words, what information we collect, why we collect it, and how we keep it protected.

 If you don’t agree with this policy, we kindly request that you not use our website or services.

1. What We Mean by "Your Information"

  • Personal Information: Things like your name, phone number, email address, company name, or any business details you share with us.
  • Sensitive Information: This includes financial details, recipes, formulations, or confidential product data. We handle these only with your clear permission and only when necessary.
  • Non-Personal Information: General data like website browsing behavior, device type, or anonymous analytics that help us improve our site and services.

2. Our Promise to You

  • We do not sell or rent your data to anyone.
  • You are always in control of your information— you can ask us to update or delete it.
  • We only use your data to provide better service, ensure compliance, and keep communication smooth.
  • We follow Indian data protection laws and good global practices.

3. What Information We Collect

We collect information when you:

  • Fill out a contact form, inquiry form, or request a consultation
  • Communicate with us via email, WhatsApp, or phone
  • Share product formulations, recipes, or documents for development work
  • Subscribe to updates, newsletters, or event invitations
  • Interact with our website or partner platforms (e.g., Google Analytics)

This may include your name, contact details, company details, project documents, and payment-related information (note: payments are handled via secure gateways, not stored on our servers).

4. Why We Use Your Information

We use your data only to:

  • Provide food consulting, food R&D, and product development services
  • Share updates on project progress and timelines
  • Ensure legal, quality, and compliance requirements are met
  • Send reminders, invoices, or important alerts related to your project
  • Improve our services and website experience
  • Occasionally, share new services or insights we think may benefit you (with an option to opt out anytime)

5. Who We Share Your Data With

We only share your data with:

  • Trusted service partners (like payment providers, cloud storage, or courier partners) — and only what’s necessary for your project
  • Regulatory authorities, if required by law (e.g., FSSAI, GST compliance)
  • Our internal teams operate under strict confidentiality for R&D or project execution

We never share your sensitive product or formulation data without your approval.

6. Data Security & Retention

  • Your data is stored securely with encryption, firewalls, and access restrictions.
  • Only authorized team members handling your project can access sensitive information.
  • We keep your data only for as long as needed for business or legal reasons. After that, it is securely deleted or anonymized.

7. Your Rights

You can:.

  • Request a copy of your information from us
  • Ask us to correct or update your details
  • Ask us to delete your data (if not legally required to keep it)
  • Opt out of promotional emails anytime

Simply email us at wecare@foodsure.in to exercise any of these rights.

8. Cookies & Tracking

Our website uses simple cookies to make browsing easier and to understand what content is useful for visitors.

  • We do not use cookies to store sensitive data.
  • You can disable cookies in your browser if you prefer, though some features may not work as smoothly.

9. Children’s Privacy

Our services are meant for businesses and professionals. We do not knowingly collect information from individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll notify you on our website or directly.

11. Contact Us

Have questions about your privacy? Please reach out:
wecare@foodsure.in
C-40, Sector 58, Noida, UP
https://foodsure.co.in/